It is hard to set up a new Moto X4 phone the first time. Just got it and tried to start the phone with a Google account, shows “Adding finishing touches”.
It happened the first time but I expect such things when it is about gadgets. Can not trust it, because it is all about design, right?
Never happened before but this time, do not know why. Got Moto X4 and started it. Did all except fingerprint lock and data import, because so excited to experience it.
What was the problem?
I entered Gmail and password. These are the basic settings all devices ask for initially(language, region…), so I did the same here with the Moto X4 too. Then in the final step, what I see is an “endless loop in first time setting”.
It took me over two hours, and the notification still read “Adding finishing touches…” I assumed it was due to its quality and the fingerprint scanning technology, which takes a long time to boot up the phone. However, two hours is not a typical setup time for a phone. I feel 5-10 minutes is appropriate for a new phone setup period.
These were the steps:
- Welcome screen
- Accept privacy settings
- Bring data from the cloud
- Google account credentials
- Getting account info
- Turn on/off Google services [Next]
- Checking…
- Anything else? [All Set]
- Adding finishing touches…
To buy Moto x4 on FlipKart | Amazon
What is the solution?
Yes, here I have the solution, and it’s very simple.
Perhaps one might wonder while the setup process is running:
- Is it okay to reset/switch off the phone?
- Or should I do something to return to the initial setup screen?
We have no control over anything other than the buttons.
When someone has to wait nearly two hours to set up their phone, it is understandable to do something like this.
Stop the setup by rebooting the phone. It will pause the procedure and allow you to restart. This time, simply skip the Gmail setup. You can import the contacts and other data from your Gmail account later after your phone is ready to use.
Final words
1. Stop the process by restarting the phone.
2. Skip Gmail setup.
This problem was discussed on the Lenovo forum and the solution is the same.